Behavioral Health Outreach Worker (Social Services Professional) - 2 Positions Job at King County, Seattle, WA

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  • King County
  • Seattle, WA

Job Description

Salary

$79,331.20 - $100,547.20 Annually

Location

Chinook Building 401 5th Avenue Seattle, WA

Job Type

Career Service, Hours Vary

Job Number

2024SMD22285

Department

DPH - Public Health

Division

Community Health Services

Opening Date

09/19/2024

Closing Date

10/3/2024 11:59 PM Pacific

FLSA


Non-Exempt

Bargaining Unit


C9A : PROTEC17-DPH, DCHS-Health Prof

Full- or Part-Time


Full Time

Summary

Please note that this position was previously posted and is being re-opened and extended for an additional 2 weeks because of updated scheduling language. If you already applied to this position, your application is still under consideration, and you do not need to reapply unless you would like to make revisions to your submitted application. If you have already applied, and you have already been contacted by the hiring team to move forward this does not impact you.

Public Health Seattle-King County Health Care for the Homeless (HCH) Mobile Medical Program Street Medicine team is hiring a career service Social Services Professional (SSP) to join our Seattle based team. We seek an individual who is self-directed, creative, flexible, and skilled in field-based clinical work as well as being committed to an anti-racist, trauma informed and harm reduction-based practice. There is flexibility for the position to be either part-time (0.8 FTE) or full-time (1.0 FTE). We are also recruiting for a second role that is anticipated to work 8-hour shifts Thursday through Sunday.

The Street Medicine Team conducts outreach to and provides medical, behavioral health and social services directly to people experiencing homelessness in unsheltered settings. The Street Medicine team aims to engage people in health education, professional and peer support, and treatment for their medical and behavioral health conditions via a trauma-informed, antiracist, and harm reduction approach.

In this role, the SSP will work with the multidisciplinary Street Medicine Team that addresses the medical, behavioral health care and harm reduction needs of people living homeless. They provide outreach and engagement on the streets, shelters, encampments, and other community areas and advocate for clients' access to community resources and services.

The SSP level work includes providing a wide range of social supports including but not limited to shelter, housing assessments and advocacy, appointment scheduling, harm reduction supply distribution and counseling, general health education, providing logistical and operational support to the team in the field, maintaining outreach calendars, and advocacy for system level issues to improve gaps in services for our clients.

Why Join Our Team?

If you have experience working as a homeless services case manager or equivalent in Seattle-King County and have a good working understanding of how to navigate services related to housing, shelter, food, hygiene, medical care, day centers, and community resources and services, then you fit the mold of our ideal candidate. Bring your passion for helping others! Regarding your transferable skills are any skills you have gained through education, work experience (including the military) or lived experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all - in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit

Work Schedule

This is a part-time (0.8 FTE) or full-time (1.0 FTE) Career Service opportunity. Final FTE and work schedule to be determined at time of hire. Work schedule Monday through Friday; 1.0 FTE- 4 ten-hour shifts with flexibility to adjust to 5 eight-hour shifts if necessary for business operations or 0.8 FTE- 4 eight-hour days. The second position is anticipated to work 8-hour shifts Thursday through Sunday.

Work Location

Various locations throughout King County. The Mobile Medical Program Office is located in South Seattle at 7272 W Marginal Way S Seattle, WA 98108.

Job Duties

  • Provide care to people living homeless in community settings including day centers, encampments, and outside in the field.
  • Carry a backpack with outreach survival supplies during Street Team 3-to-5-hour long shifts. (Backpack weighs up to 25 lbs.; staff carry packs for only part of the shift). Must be able to stand for up to 5 hours at a time and be willing to provide care outside and in the field in all weather conditions.
  • Dispense survival supplies such as naloxone, harm reduction supplies, cold and hot weather supplies, drinks, snacks, among others.
  • Connect people to shelter, perform housing assessments, and coordinate housing acquisition (move-ins, and connection to ongoing support).
  • Assist clients to get connected to benefits, connect to community services, and/or re-engage clients' who are benefits eligible but have not maintained active status.
  • Facilitate linkages to primary care, behavioral health care, and specialty care.
  • Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment.
  • Have a working understanding of local mental health and substance use supports including some knowledge or experience working with WA state mental health law (the ITA process).
  • Provide warm handoffs to clinics and hospitals when able.
  • Provide logistical and operational support to street team while in the field.
  • Advocate for patient health needs and goals.
  • Maintain the team calendar for outreach sites and referrals.
  • Document in electronic medical records per policy and standards.
  • Support team with program planning and evaluation, and quality assurance activities.
  • Advocacy for system level issues to improve gaps in services for our clients.
  • Provide training, orientation and education to staff, clients, students, and the community.
  • Provide birth control and pregnancy options counseling (including referrals for pregnancy termination services).
  • Provide harm reduction counseling including training clients on the use of naloxone.
  • Assess and counsel clients regarding opiate use disorder and medication assisted treatment options.

Experience, Qualifications, Knowledge, Skills

Our ideal candidate will demonstrate the following (Minimum):
  • Experience working as a homeless services case manager or equivalent.
  • Working understanding of how to navigate services related to housing, shelter, food, hygiene, medical care, day centers, and community resources and services.
  • Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or lived experience that are relevant for this position.

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply

These positions are open to all qualified applicants.

Application Process

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

The following items are required to be considered for this vacancy:
  • NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
  • Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
  • Resume (Outlining relevant experience)
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Necessary Special Requirements
  • The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
  • The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR.
  • The selected candidate must be able to pass a thorough background investigation and Pre-employment Physical, but findings may not necessarily disqualify an applicant for employment.
  • For more information on our selection process, please refer to . For tips on interviewing, please visit .
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
  • When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
  • If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

Union Membership

This position is represented by PROTEC17 labor union.

Contact

For questions about this recruitment, please contact Salyse Duckworth, HR Analyst at sduckworth@kingcounty.gov .

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 12paid holidays each year plus twopersonal holidays
  • Generous vacation and paid sick leave
  • Paid parental,family and medical, and volunteer leaves
  • Flexible Spending Account
  • Wellness programs
  • Onsite activity centers
  • Employee Giving Program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
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Job Tags

Holiday work, Full time, Temporary work, Part time, Work experience placement, Local area, Remote job, Flexible hours, Shift work, Night shift, Sunday, Monday to Friday,

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