Bilingual French Customer Service Representative Job at LHH Recruitment Solutions, Northvale, NJ

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  • LHH Recruitment Solutions
  • Northvale, NJ

Job Description

Job Description

Job Description

Job Title: Hybrid Bilingual French Customer Service Representative

Location: Northvale, NJ

Pay: $22 an hour

MUST BE BILINGUAL FRENCH

Job Description: As a Bilingual French Customer Service Representative, you will be the first point of contact for our customers, handling a high volume of inbound calls (60-90 calls/day). You will provide product recommendations, assist with order and return status inquiries, and manage email correspondence to address customer questions. Additionally, you will be responsible for order taking and ensuring a seamless customer experience.

Key Responsibilities:

  • Handle heavy inbound calls and provide exceptional customer service.

  • Advise customers on product recommendations and order/return status.

  • Respond to customer inquiries via email.

  • Process orders accurately and efficiently.

  • Maintain a thorough knowledge of our product line and services.

Qualifications:

  • Previous Call Center/Chat Center experience preferred.

  • Working knowledge of Microsoft Office is a must.

  • Excellent communication and interpersonal skills.

  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

  • Strong problem-solving skills and attention to detail.

  • Bilingual in French and English.

Benefits:

  • Excellent benefits package, including health, dental, and vision insurance.

  • Opportunities for career growth and development.

  • Supportive and collaborative work environment.

Pay Details: $22.00 to $23.00 per hour

Search managed by: Tracy Galarza

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Job Tags

Hourly pay, Local area,

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