Job Description
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary The Civil Rights Compliance Investigator performs monitoring and oversight of the MBTA’s Disadvantaged Business Enterprise (DBE) program requirements on USDOT-assisted construction projects. This position sits in the Office of Diversity and Civil Rights (ODCR), a shared office between MassDOT and the MBTA. The responsibilities of the Civil Rights Compliance Investigator include, but are not limited to, collaborating with the MBTA’s Office of the General Manager, the MBTA Engineering and Capital Department, and the MBTA Procurement and Logistics Department to ensure functional team priorities do not take precedent over DBE program goals and requirements. The successful candidate will be able to effectively implement DBE program requirements on MBTA FTA-funded construction projects, including, but not limited to, conducting commercially useful function (CUF) reviews, ensuring prompt payment, review of DBE Utilization Plans, and reviewing DBE participation attainment.
Duties & Responsibilities - Provide technical assistance and guidance to contractors, consultants, and vendors performing or interested in performing on USDOT-assisted projects and programs in accordance with MBTA policies and directives.
- Provide technical assistance to MBTA staff regarding DBE program requirements.
- Perform virtual and on-site monitoring to ensure compliance with DBE program requirements.
- Attend pre-bid/pre-proposal meetings to support ODCR with Civil Rights/DBE program requirements.
- Perform document control and archiving services to maintain and preserve the integrity of information.
- Assist MBTA Vendor Services with developing strategies for DBE outreach and inclusion.
- Collection and review of DBE Utilization Plans.
- Assist in the resolution of disputes regarding compliance with DBE requirements.
- Demonstrate MBTA’s organizational values of stewardship, integrity, respect, and teamwork.
- Applicants should be prepared to travel within the Commonwealth as needed for the project scope, including site visits.
- Perform all other duties and projects that may be assigned.
Minimum Requirements & Qualifications - Bachelor’s Degree from an accredited institution.
- Four (4) years of relevant experience providing civil rights program guidance and oversight related to federally assisted projects.
- Effective organizational, analytical, writing, multitasking, and time management skills.
- Proficiency in MS Office, including Excel and Power Point.
- Demonstrated ability to effectively communicate and present information to a diverse group of stakeholders.
- Demonstrated ability to organize data, communicate insights and conclusions, and exercise effective problem-solving skills.
- Demonstrated ability to work independently, and as part of a team.
Substitutions Include - A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
- An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
- A master’s degree in a related subject substitute for two (2) years of general experience.
- A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience
Preferred Experience and Skills - Three (3) years analyzing and applying civil rights requirements involving public transit.
- Experience resolving compliance issues through technical assistance, communication, and negotiation.
- Experience developing solutions for transportation operations that intersect with civil rights program objectives.
Job Conditions: - Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
- Ability to provide internal and external customers with courteous and professional experiences
- Ability to work effectively independently and as part of a team (or supervise, if required)
- Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
- Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
- Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
- Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
- Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service
Disclaimers and Definitions: - General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
- Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
- Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
- Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
- Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
- Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
- On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
- Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
- ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com .
- Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer . For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions .
Job Tags
Full time, For contractors, Internship, Local area, Immediate start, Remote job, Shift work, All shifts,