Customer Service Reps - Seasonal & Remote Job at Title Nine, Madison, WI

MnlZcEhkR0VXUlNmdER2U1Vhak1MR2dUeEE9PQ==
  • Title Nine
  • Madison, WI

Job Description

Customer Service Reps – Seasonal & Remote

Title Nine

Number of Positions: 2

Hours: 20

Key Responsibilities:

Provide product detail to customers and process orders/requests by live-chat, SMS, email, and phone

Respond to our customers with accuracy, efficiency, and quality

Resolve issues, locate product in inventory or at a store, and manage accounts

Collaborate within the team and with other departments to resolve issues

Participate in monthly training about Title Nine products

Job Requirements:

Must live in the Madison, WI metro area and be able to travel to our Madison, WI retail store as needed for equipment pick-up/drop-off and periodic product training.

Pass a criminal background check

Special Requirements:

Dedicated quiet workspace free from hazards and distractions, with the privacy to speak with customers over the phone and handle confidential information

Reliable high-speed internet connection

Ergonomically sound work set-up

Ability to independently set up workstation with equipment supplied by Title Nine

Skills:

1+ years of customer service experience on the phone or in-person

Demonstrated exceptional writing skills

Ability to quickly learn computer systems and technology

Ability to communicate specific details of our products to our fans both verbally and in writing

Active listening skills – curiosity about finding solutions and getting to the bottom of things

A natural problem-solver with rock-solid attention to detail and accuracy

Experience in retail, apparel, or similar industry preferred but not required

Sports, fitness, and/or adventure are a meaningful, daily part of your life

Passionate about helping people

Email Contact: penglish@titlenine.com

How to Apply
Please submit a resume online. Please tell us what draws you to Title Nine Sports and why you would thrive working in a remote Customer Service role.

Back to Careers

Share



Job Tags

Seasonal work, Remote job,

Similar Jobs

R&D Partners

Machine Learning and Computational Chemistry Scientist Job at R&D Partners

 ...Job Description R&D Partners is seeking to hire a Machine Learning and Computational Chemistry Scientist in South San Francisco, CA . Your main responsibilities as a Machine Learning and Computational Chemistry Scientist : Implement machine learning and... 

U.S. Navy

Graphic Designer & Communication Specialist Job at U.S. Navy

 ...Navy. Travel the world, document military operations and develop high-profile media campaigns. From photography and journalism to graphic design and videography, Navy MCs can do it all. Were looking for Sailors with talent and originality, who arent afraid to think... 

Snelling - Louisville, KY

Manufacturing Assembler Job at Snelling - Louisville, KY

 ...Job Description Position: Manufacturing Assembler Industry: Manufacturing Job Type:...  ...Foster a team-oriented and safety-conscious work environment. What Were Looking For:...  ...in E-Verify and maintain a drug-free workplace. About Snelling: Since 19... 

Tbwa Chiat/Day Inc

Senior Principal System Validation Engineer Santa Clara, CA Job at Tbwa Chiat/Day Inc

Senior Principal System Validation Engineer Astera Labs is a global leader in purpose-built connectivity solutions that unlock the full potential...  ....Strong academic and technical background in Electrical or Computer Engineering. At a minimum, a Bachelors is required, and a... 

Envision Education

Computer Science Teacher Job at Envision Education

 ...Envision Academy seeks a Computer Science High School Teacher in Oakland, California. Reporting to the school Principal, the Teacher will lead students in an academic vision of success that focuses on Envisions graduate profile rooted in ethnic studies, content specific...