As a Petco Certified Dog Trainer, you will play a vital role in furthering Petco’s mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dog companions. Your expertise in modern dog training techniques and positive reinforcement methods will help pet parents develop well-behaved, happy, and healthy dogs. You will provide one-on-one training sessions, group classes, and offer advice on basic training, environmental management, and customized training plans to address specific training goals. In addition to dog training, you’ll also be actively engaging with guests to provide 360-degree personalized solutions for the unique needs of pets and pet parents. You’ll positively impact the health and wellness of pets by providing recommendations on healthy nutrition, world class services and essential supplies. The Dog Trainer role consists of 2 core responsibilities: Provide World Class Dog Training Services - Conduct dog training group classes and private lessons with pet parents, educating them on positive reinforcement techniques and environmental management while providing guidance to strengthen the human-animal bond. Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience. Keep accurate records of training sessions, progress, and pet parents' feedback. Maintain confidentiality and professionalism at all times. Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents. Complete and apply ongoing training programs to maintain a high level of expertise in the role. Provide 360-Degree Solutions for all Petco Guests - Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs. Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms. Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals. Perform related duties to support the Pet Care Center in achieving its performance goals. Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents. Complete cash register transactions and support guests with their OMNI shopping experience as needed. Adhere to established operational guidelines, policies, and procedures. Promote a positive culture of teamwork, inclusion, and collaboration. Complete other duties and special projects as assigned. Evaluate guest inquiries and refer to the Leader on Duty as needed. Other Essential Duties - Utilize selling behaviors to provide an amazing guest experience. Contribute to a safe environment by maintaining safety protocols. Be a part of a collaborative culture centered around solving for the health and wellness needs of pets. Engage in your career with opportunities for developmental programs. Certification Requirements - Stage 1: Complete the Dog Training Instructor Program (DTIP) to become Petco Certified Dog Trainer including 6 weeks of instructor led learning and development. Stage 2: Successfully run and grow the dog training business in Petco’s Pet Care Centers with marketing support and access to resources. Stage 3: Complete the Health & Wellness Certification Program for Dog. Basic Qualifications - Passion for animal care and training, excellent communication skills, ability to handle dogs safely, strong organizational skills, flexibility to work varied hours, physical stamina, and familiarity with computer systems. No supervisory responsibility. Employment consideration in accordance with relevant fair chance laws. Equal Opportunity Employer.
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