Job Type: Full-time, Remote
Salary: Competitive salary based on experience and skills
Are you a customer-focused individual with excellent communication skills? Do you have a passion for helping others and a desire to work from the comfort of your own home? Come join the Eyecare Center of Salem team as a Home Based Call Center / Customer Support Representative!
Eyecare Center of Salem is a leading eyecare provider in the Salem area, committed to providing exceptional customer service and quality eye care services. As a Home Based Call Center / Customer Support Representative, you will be an essential part of our team, helping us deliver great customer experiences and ensuring the continued success of our business.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries and concerns in a friendly and professional manner.
- Proactively resolve customer issues and provide solutions to meet their needs.
- Provide product information, place orders, and schedule appointments as needed.
- Maintain accurate customer records and update information as necessary.
- Collaborate with other team members to ensure a seamless and positive customer experience.
- Utilize various communication channels including phone, email, and live chat to assist customers.
- Adhere to all company policies and procedures while maintaining a high level of professionalism at all times.
Requirements:
- High School diploma or equivalent, some college preferred.
- Previous experience in a call center or customer service setting preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and the ability to think critically and offer creative solutions.
- Familiarity with Microsoft Office and other computer applications.
- Ability to work independently and in a team environment.
- Proven time management and organizational skills.
- Must have a quiet and professional home office environment with a reliable high-speed internet connection.
- Available to work flexible shifts, including evenings and weekends.
Benefits:
- Competitive salary based on experience and skills.
- Comprehensive training program.
- Opportunities for career advancement within the company.
- Work from the comfort of your own home.
- Flexible work schedule.
- Supportive and collaborative team environment.
Join us in our mission to provide exceptional customer service and be a part of a dynamic and growing team. Apply now to become a Home Based Call Center / Customer Support Representative with Eyecare Center of Salem!
...Usual office working conditions. The noise level in the work environment is typical of most office environments. Occasional early morning and evening hours are necessary to accommodate participation in extended office hours or to support external events. THE LOCATION...
...Hospital. We serve as a primary point of entry for patients accessing this service. The department is staffed with at least one Emergency Medicine Board Certified Physician at all times. The ED is a 24/7. There are 10 private exam rooms including 1 major trauma room, 1...
...teamwork skills.Internship Program:Exciting opportunity to be part of the Labcorp 2024 Internship Program as a Data Scientist Intern... ...certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are...
About Mindlance: Founded in 1999 , Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific,...
Class A NEEDED ASAP Qualified Drivers for Fedex Contractor JobFedEx Ground contractor is looking to hire two full time drivers immediately. Position requires class A CDL with one year driving experience in a tractor trailer.100% Drop & Hook, Terminal to Terminal, No Touch...