Inbound Call Center Representative Job at Bevan & Associates LPA, Inc., Akron, OH

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  • Bevan & Associates LPA, Inc.
  • Akron, OH

Job Description

Job Description

Job Description

We are seeking an Inbound Call Center Representative to join our team! You will be responsible for qualifying prospective clients, setting screening appointments and handling general inquiries.

Responsibilities:
  • Handle client inquiries
  • Provide information about the the firm's services
  • Document and update client records based on interactions
  • Develop and maintain a knowledge base of the firm's services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description

Bevan & Associates has been representing injured workers in Ohio and other states for over 40 years. We continue to grow our practice and are looking for positive, energetic people to add to our team. We are centrally located between Akron and Cleveland.

Company Description

Bevan & Associates has been representing injured workers in Ohio and other states for over 40 years. We continue to grow our practice and are looking for positive, energetic people to add to our team. We are centrally located between Akron and Cleveland.

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