Ingénieur Support et Exploitation F/H Job at WeRecruit, Palo Alto, CA

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  • WeRecruit
  • Palo Alto, CA

Job Description

Votre rôle

Au sein des services managés, sous la responsabilité du manager d’exploitation, vous intégrerez une équipe de 10 personnes dont la mission est d’assurer l’exploitation des infrastructures de nos clients.

Dans ce cadre, vos tâches principales seront :

  1. Exploiter au quotidien les infrastructures de nos clients à distance (Réalisation des changements, des health checks ainsi que la résolution d’incidents)
  2. Rédiger des procédures d’exploitation et comptes rendus d’incidents/d’analyses techniques
  3. Participer aux comités techniques avec vos clients
  4. Collaborer avec nos partenaires éditeurs/constructeurs
  5. Accompagner les équipes de techniciens d’exploitation dans leur montée en compétence

Vous interviendrez sur des infrastructures variées dans votre domaine de compétence :

  1. Sécurité : Fortinet, Stormshield, Palo Alto,…
  2. Réseau : Cisco, Meraki, Extreme Networks, Aruba, Ucopia…
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