Job Description

Job Description

Job Description

Position Title : Computer Support Associate / Infrastructure Engineer
Location: Waterloo, IA - 50704 

Onsite Position, 3rd shift position (10:30 PM to 7:00 AM)

Job Description:
• Provide onsite deskside Tier 2 support to the Waterloo IA location through performing the following duties

• Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.
• Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts
• Responsible for effective e-mail communications and ability to create and maintain basic documents/records.
• Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions.
• Maintains equipment, supplies, data supporting processes or operations.
• Applies some technical knowledge in the support of processes or operations.

Job Requirements:

• Knowledge of computing and networking concepts and fundamentals
• Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of computer security policies and a general overall knowledge of computer security concepts.
• 1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:
Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Company Description

About Kyyba:\r\nFounded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.\r\nAt Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Job Tags

Similar Jobs