IT Help Desk Technician Job at Crew Carwash, Indianapolis, IN

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  • Crew Carwash
  • Indianapolis, IN

Job Description

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team.

Crew’s commitments to you:

  • Competitive compensation
  • Daily pay options available at no cost to you
  • Paid Time Off + 6 paid holidays each year
  • Free carwashes, naturally 😊
  • Industry-leading training
  • Incredible growth potential
  • Tuition reimbursement and paid IT certifications
  • Group health, dental, and vision
  • 401K with company match

Crew's expectations:

  • Work schedule is generally Mon-Fri but does include a weekend rotation once per month.
  • Provide level 1 telephone/email support for all Crew locations.
  • Respond to incoming ticketing portal break/fix and new IT requests.
  • Repair, image, and configure new IT assets for deployment at Crew locations.
  • Troubleshoot application and hardware issues to resolve problems for users.
  • Possess initiative and motivation with a “get the job done” attitude.
  • Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting.
  • High school diploma or equivalent is required. A+ or Network + Certification along with an Associate’s or Bachelor's Degree in Information Technology highly preferred.
  • Must possess the ability to deal tactfully with customers, team members, and the general public.
  • Focused on quality while maintaining a sense of urgency.

  We're Really in the People Business, We Just Happen to Wash Cars!

Job Tags

Daily paid, Holiday work, Gangs,

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