Job Description

About The Company

Built on a foundation of integrity, respect, and commitment, JPI stands out as one of the most active real estate developers and builders in the nation. For more than 35 years, JPI has designed and developed communities with best-in-class homes and amenities. JPI is committed to data-driven management and continuous improvement. Its team of experts utilizes data - including unparalleled market research, proven business processes, and proprietary models - to ensure that every decision is strategic, focused, and produces exceptional multifamily communities with the best risk-adjusted returns. More than just great communities, JPI is focused on leaving a lasting impact on the communities where we build and is continually committed to "Building What Matters." JPI operates as a subsidiary of Sumitomo Forestry, which is recognized as one of the largest home builders in the United States.

We are excited to offer a fantastic opportunity for an IT Manager to join our IT Operations team in Dallas, TX.


The ideal candidate will lead technology projects within our IT department, manage technology rollouts, manage vendor contracts and relationships, establish and monitor KPI data points for quarterly reports and ensure alignment of our IT strategies with our company goals. Reporting to the Vice President of IT, this role will work closely with the IT team and other technology leaders in the organization. By building strong connections throughout the organization, the IT Manager will ensure successful project outcomes and play a key role in integrating core systems across the company.

Essential Functions & Responsibilities:

Project Leadership and Delivery

• Lead and manage IT projects from inception to completion, ensuring they meet scope, timeline, and budget requirements.

• Drive project objectives using solid project management skills and prioritize projects with respect to the organizations business objectives and/or ROI.

• Develop project plans, allocate resources, and track progress to ensure timely delivery.

• Identify, recommend, and implement process improvement opportunities where applicable.

• Coordinate with cross-functional teams to define project goals, deliverables, and timelines.

• Identify project risks and develop mitigation strategies to minimize impact.

General Responsibilities and Function

• Document network and system diagrams, process flow diagrams, setup/maintenance procedures, and backup/recovery procedures.

• Manage external vendors and contracts

• Coordinate technology components of jobsite setups including managing/coordinating third-party support.

• Assist in establishing and tracking SaaS and software usage KPIs and reporting metrics.

Technical Acumen

• Demonstrate deep technical knowledge across a wide range of technologies, including software, hardware, networks, and cloud platforms.

• Troubleshoot complex IT issues, providing guidance on technical problems and potential solutions.

• Evaluate new technologies and trends, providing recommendations that align with business objectives.

Non-Essential Functions & Responsibilities:

• Other duties that may be assigned.

EDUCATION, WORK EXPERIENCE, & PHYSICAL REQUIREMENTS

• Bachelor's degree in computer science, Business Administration, or related field

• 5-7 years progressive IT support experience and managing support tickets.

• 5-7 years' experience in a business or professional setting.

• PMP certification preferred.

• Solid knowledge of Microsoft products/services (i.e., Azure AD, Intune, M365, SharePoint, etc.)

• Strong/Expert knowledge of Microsoft power platform (Power Apps, Power Automate, Fabric, etc.)

• 3+ years' experience with cross platform integrations (connectors, APIs, etc.) and workflow automations.

• Excellent ability to troubleshoot technical issues, identify root cause, and resolve problems.

• Proven experience in managing IT teams, projects, and budgets.

• Strong interpersonal and communication abilities.

• Proficiency in using business software and tools, including MS Office and project management applications.

• Experience with Service Desk Plus and Zoho Analytics preferred.

Why work for us?

We are a People First culture, and seek team members who are hungry, humble, and people smart with an eye to continuous improvement. Our culture begins with people and our goal is to attract, retain, and grow the best talent in the industry. Through ongoing investment in the development of our people, we provide meaningful opportunities for professional success and fulfillment. Led by values and principle-based leadership, our team approaches every project with responsibility, accountability, and integrity.

Industry RecognitionWe're not inclined to brag, but we have been recognized on some impressive lists. Here are just a few of our noteworthy recognitions:

• NMHC - #1 Fastest Growing Developer; #2 Fastest Growing Building; #8 Largest National Developer; # 11 Largest National Builder

• Real Page - Most active multifamily developer in DFW for the past 8 years

• Dallas Business Journal Best Places to Work - 2023

• Dallas Business Journal - Largest DFW Real Estate Developers - #11

JPI offers associates a comprehensive benefits package with competitive salaries and more including:

• Competitive Bonus Program

• 4 Weeks PTO for All New Associates (Pro-Rated by Hire Date)

• 11 Holidays and 8 Early Release Days

• Medical, Dental, Vision and Life Insurance

• 401(k) with Company Match (Up to 5% Match)

• Health Savings Account

• Flexible Spending Accounts (Dependent & Medical Reimbursement)

• Paid Parental Leave

• Paid Volunteer Time

• Tuition Assistance

• Phone Reimbursement

• Associate Referral Bonuses

Job Tags

Holiday work, Work experience placement, Flexible hours,

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