Passenger Service Agent, IAD Job at TREGO DUGAN AVIATION OF GRAND ISLAND INC, Sterling, VA

M1NJb0VkS0xWUldVdXozUlVLck5JVzRWd2c9PQ==
  • TREGO DUGAN AVIATION OF GRAND ISLAND INC
  • Sterling, VA

Job Description

Job Description

Job Description

  • $19.00 Starting Wage

Passenger Service Agent

General Purpose of Job:

This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.

Essential Duties and Responsibilities:

  • Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
  • Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
  • Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
  • Ensures FAA, Airline, and airport regulations are followed
  • Enforces safety/security measures and protects sensitive zones
  • Assists Customers with special needs, i.e., Customers who need assistance in boarding
  • Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
  • Excellent communication skills
  • Able to read and write English; bilingual skills a plus
  • Ability to work efficiently under time constraints
  • Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
  • Must be well groomed and physically fit
  • Completely clean and search an aircraft
  • Other duties as assigned
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
  • Able to attend required training

Physical Demands :

Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.

Job Tags

Holiday work, Outdoor, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Therapy 2000

Bilingual Speech Language Pathologist - North Spring Branch/Jersey Village Job at Therapy 2000

THERAPY 2000, a home-based provider of pediatric Speech, Occupational, and Physical Therapy services, has an exciting opportunity for a Pediatric Speech Language Pathologist to serve families in North Spring Branch/Jersey Village. This is a full-time, part-time, or PRN... 

LightHeart Associates, LightHeart Associates

Associate Mental Health Therapist - Federal Way Job at LightHeart Associates, LightHeart Associates

 ...Join us at Lightheart Associates , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower...  ...healing and resilience. Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting... 

M&R Trucking Specialists

Local Class A Truck Driver Home Daily Trainee s Welcome Job at M&R Trucking Specialists

 ...Job Description: Local Class A Truck Driver Home Daily Trainee s Welcome Opelika, AL- Major Retailer Details: Home Daily Trainee and Experienced Drivers Needed Running to Atlanta, Birmingham and Southern GA Dry Van Must be willing to drive... 

MCR Hotels

Bartender Job at MCR Hotels

 ...The Bartender at Canopy by Hilton Southparkprovides customized beverage service to each of the hotels restaurant/bar customer in a friendly, energetic, and timely manner. Responsible for assuring the guest is having a great time and/or relaxing while at the bar. Associates... 

Extended Care Specialists INC

Physician/Medical Director Job at Extended Care Specialists INC

 ..., UpToDate subscription, Continuing education with weekly remote clinical seminars, CME annual bonus, 8 paid Holidays, plus...  ...by and be knowledgeable of HIPAA rules and regulations and CPT coding guidelines. Qualifications/Education: Licensed MD or DO...