Job Description

Position Overview: 

The Global Talent Acquisition (GTA) Team is looking for a Coordinator who shares our client's vision and interest in providing an exemplary customer service experience to our North American based candidates. Applicants who have a customer service focus, a passion for providing superb candidate care and always looking for new ways to improve or automate processes will be key to your success. Partnering with our Recruiters to deliver a candidate centric hiring experience requires expert judgment and attention to detail to support our growing Software & Services organization.

This is a Hybrid position is expected to report to the facility in Mountainview, CA at least three times per week with the possibility of reporting all five days as needed.

Essential Duties and Responsibilities:

• Schedule complex interviews with excellent candidate care.
• Manage scheduling conflicts and calendar changes from candidate and interview teams.
• Educate Recruiters and other stakeholders on how to best use interview scheduling tools.
• Provide outstanding candidate care. Ensure timely and accurate feedback to all inquiries for our Candidates, Recruiters, Hiring Managers and HR Partners.
• Provide in-person candidate greeting and onsite interview support.
• Monitoring background checks and drug screens during the pre-employment stage, providing status updates and escalations where needed to ensure timely start dates.
• Manage and maintain candidate trackers in alignment with the Applicant Tracking System and candidate pre-employment results.
• Communicate to recruiting team any challenges throughout the recruiting, interviewing, and pre-employment process.

Minimum Requirements:

• Proficiency in Microsoft Suite products (Outlook, Excel, Teams).
• Agility to quickly learn new processes and recruiting technologies.
• Excellent customer service skills both written and verbal.
• Strong administrative and organizational skills.

Preferred Qualifications:

• Proficiency in using applicant tracking system (particularly Workday), and background check vendor tools (like HireRight)
• Previous experience supporting recruitment of technical roles in a fast-paced environment, particularly in big tech companies
• Minimum 2 years supporting recruiting activities in a Coordinator capacity (including complex interview scheduling and monitoring background checks with adjudication)

Physical Demands:
While performing the duties of this job, the employee is required to operate a computer by navigating different windows and programs, type into applications, review, and comprehend information within software programs; Engage in problem-solving, attention to detail, and multitasking as needed. You’ll handle up to 50 lbs. and move materials.

Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is working from the quiet of their home office. No background noise such as TV, dogs barking, cell phone ringing, people talking, etc.

EOE Disability/Vets:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

NTI, Inc., also known as National Telecommuting Institute, specializes in providing virtual work-at-home opportunities for individuals with disabilities and their caregivers. Established in 1995 as a 501(c)(3) nonprofit organization, NTI is committed to fostering opportunities, advocating for equal access, and promoting economic empowerment for the disabled community.

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