As a Remote Customer Service Representative, you’ll be the friendly and knowledgeable voice of Frosty Jacks. You'll handle inquiries, resolve product issues, and ensure our customers have a positive and memorable experience. This role requires strong communication skills, a problem-solving mindset, and the ability to work independently in a remote environment.
Respond to customer inquiries via phone, email, live chat, and social media
Resolve product or service issues promptly and professionally
Assist with order tracking, returns, product information, and general inquiries
Document interactions accurately in our customer support system
Collaborate with internal departments (sales, shipping, QA) to ensure customer satisfaction
Provide feedback to help improve our products, services, and processes
Maintain a positive and professional attitude during all customer interactions
High school diploma or equivalent (college degree preferred)
Excellent written and verbal communication skills
Comfortable working independently in a remote environment
Proficient in using customer service software, CRM systems, and Microsoft Office
Strong organizational skills and attention to detail
A passion for helping people and delivering great customer experiences
...looking for AML Analysts to join a crypto client in the Charlotte, NC area. Day to day responsibilities will include: Conduct investigative review and analysis in support of companys BSA/AML regulatory compliance policies and programs including investigating...
...experience required. Preferred Qualifications Bachelors degree or equivalent experience. Four years of relevant experience in aviation or ground handling services. Physical Requirements Ability to frequently push, pull, stoop, squat, kneel, bend, lift up to 70...
...Advanced Professional Security is looking for a Security Guard (armed) to join our team. The Security Guard is responsible for protecting the client and assigned property from any criminal activity or trespassing. The ideal candidate will have strong written and verbal...
" Remote Licensed Clinical Psychologist Wage: Between $90-$174 an hour Are you a Licensed Clinical Psychologist looking to launch a private practice, or grow your existing practice? Headway can help you earn more through insurance! Headway supports thousands...
...Are you a Neurology Physician searching for your next exciting locum tenens opportunity? This position with one of VISTA's healthcare partners in Indiana might be the perfect fit! Opportunity Highlights Schedule: 8am-5pm, flexible scheduling available...