Rental Techician Job at Catamount Ski Resort LLC, South Egremont, MA

MnlndUdOQ05YeDJic3pUWlY2M05JR2dT
  • Catamount Ski Resort LLC
  • South Egremont, MA

Job Description

Job Description

Job Description

Properly select and fit ski and snowboard equipment for rental customers.

Essential Duties and Responsibilities
  • Confirm rental forms are completed and verify accuracy of information.
  • Verify rental equipment is paid for and lift tickets are purchased.
  • Provide expert advice regarding selection of equipment and gear.
  • Fit boots, skis, snowboards, poles and helmets to guest satisfaction.
  • Explain how the equipment works and reinforce safety techniques.
  • Adjust DIN settings for guest weight, height and ability level.
  • Process rental equipment through rental inventory system.
  • Inspect equipment before and after rental and tag any needed repairs.
  • Maintain rental fleet inventory promptly tracking returned equipment.
  • Prepare and organize rentals for large groups and school programs.
  • Disinfect boots and helmets per manufacturer recommendations.
  • Process cash and credit card transactions accurately and efficiently.
  • Manage the till, count start cash and prepare nightly deposit bags.
  • Handle customer complaints in a professional and diplomatic way.
  • Maintain rental shop and storage racks in a neat and organized fashion.
  • Answer telephone calls directed to the rental shop.
  • Perform other tasks as assigned by manager.

Minimum Qualifications (Knowledge, Skills, Abilities)

  • Skilled in providing outstanding customer service.
  • In depth knowledge of equipment used in skiing and snowboarding.
  • Working knowledge of computers and rental software systems.
  • Able to count cash and perform simple mathematical functions.
  • Certification in DIN setting (provided by ski manufacturer Rossignol).

Core Competencies

  • Friendly Service: Treat people courteously and respond in a helpful manner.
  • Adhere to company policies & procedures maintaining strong work ethics.
  • Work Standards: Maintain high standards in the quality & consistency of work.

Physical Demands

  • Must be able to lift up to 50 pounds,
  • Must be able to stand, lift, and reach.

Requirements

Shift Requirements:

  • Hours may be long, including early morning through early evening.
  • Frequent weekend and holiday shifts.

Age Requirements:

  • Applicants must be at least age 18 for Rental Technician position.

Job Tags

Holiday work, Shift work, Night shift, Weekend work, Afternoon shift, Early shift,

Similar Jobs

The University of Vermont Health Network

Registered Nurse - Radiation Oncology - per diem Job at The University of Vermont Health Network

 ...Job Description Unit Description: Radiation Oncology is part of the Cancer Center at UVMMC, working very closer with our Hematology & Oncology, Surgical Oncology, Gynecological Oncology and NeuroOncology partners to provide outstanding patient care. We are a 5 day... 

West 10 LLC

Executive Protection Manager Job at West 10 LLC

 ...confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff. Executive Protection Manager Job Summary We are seeking an experienced and skilled Executive Protection Manager to support the development... 

University of Maryland Medical System

Social Work Case Manager Job at University of Maryland Medical System

 ...range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations...  ...ABILITIES: Education & Training : Bachelors or Master's degree in Social Work required. Current Social work license LBSW, LMSW, LCSW, or... 

Victoria Hood - State Farm Agent

Business Insurance Position - State Farm Agent Team Member Job at Victoria Hood - State Farm Agent

Job Description Job Description Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents...

Berkeley County School District

High School Business Education Teacher Job at Berkeley County School District

 ...50 strong and growing. Our more than 2,000+ employeesincluding teachers, principals, office assistants, paraprofessionals, custodians,...  ...multiple pathways to grow and shape your career. *Job Title Business Education Teacher *Job Type Certified - Position - Teacher Vocational...