Job Description

About Us

Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs. Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs.

What we have to offer

Our Compensation Package Includes :

• Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days)
• Medical, Dental, and Vision
• 401K match up to 4%.
• Company paid Life Insurance
• Company paid Short Term and Long-Term Disability
• Employee Assistance Program

Overview: This position’s focus is on identifying Ryan White (RW) clients who are on the cusp of or who have fallen out of care, for reengagement back into care by providing field-based services and clinic-based services.

  Duties and Responsibilities :

• Maintains a regular and predictable work schedule.
• Generate EMR reports to determine client Eligibility for services.
• Communicates with others (internally and externally) to provide, exchange, or verify information, answer questions, and address immediate issues of clients that are a barrier to continued or reengagement with care including direct linkage with Service Linkage Workers.
• Provide client Status updates on reengagement activities at Ryan White Grant Administration monthly meetings.
• Participates in multidisciplinary case staffing to ensure coordination of care and high-level of services provided to patients of the health center.
• Documentation of services provided in client record and required database(s) including data entry in EMR, CPCDMS, GPRA, etc., per reporting lines, within 72 business hours of occurrence.
• Performs quality management/assurance activities.
• Answers and returns patient telephone calls.
• Familiarity with HIV/AIDS, substance abuse and treatment and homeless services preferred.
• Objectivity and self-discipline to avoid emotional involvement in situations that are frequently emotional and high-charged.
• Other duties as assigned.

Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements :

High School Diploma or GED. Six months of working with or volunteering with People living with HIV (PLWH). Must meet Standards of Care as prescribed by the respective funding source. Bilingual in English and Spanish preferred.

  Continuing Education and Training Requirements :

Participates in trainings required by the funding source.

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