Job Description

Job Description

INTEGRIS Health is seeking a Registered Nurse (RN) Clinic OR - Operating Room for a nursing job in Edmond, Oklahoma.

Job Description & Requirements

• Specialty: OR - Operating Room
• Discipline: RN
• Duration: Ongoing
• Employment Type: Staff

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INTEGRIS Health Medical Group, Oklahoma’s largest not-for-profit health system has a great opportunity for a Patient Service Representative in Edmond and Oklahoma City, OK, with Dr. Marques Pena. In this position, you’ll work Monday – Friday Days with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front-loaded PTO, 100% INTEGRIS Health paid short-term disability, increased retirement match, and paid family leave. Those who accept an offer for this position by 09.30.2024, may qualify to receive a sign-on bonus of $1000. We invite you to join us as we strive to be The Most Trusted Partner for Health.​

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The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

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INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

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• 1 year clerical experience preferred
• Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred
• 6 months customer service experience, 6 months telephone customer service experience preferred
• Must be able to communicate effectively in English (Verbal/Written)

IMG Float Pool:

• This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.

IMG Clinics:

• For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hire.

For Current Deaconess Incumbent(s) Only at the time of acquisition (10/1/2018): High School Diploma or equivalent preferred.

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The Patient Services Representative responsibilities include, but are not limited to, the following:

• Responsible for receiving and/or dispatching incoming phone calls
• Collects payments for copays and deductibles
• Makes financial arrangements for patients
• Performs check in and out duties accurately and timely
• Makes appointments for visits and, if an emergency, informs a clinical employee or provider
• Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.
• Accurately enters patient demographics into the practice management system
• Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals
• Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider
• Manages large call volume while maintaining excellent telephone etiquette
• Organizes workflow to meet patient needs in a timely manner
• Reports to Office Manager/Supervisor.

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Integris Job ID #98734. Posted job title: Patient Services Rep - General Surgery & Southwest OKC Clinic

About INTEGRIS Health

As the state’s largest not-for-profit and Oklahoma-owned health care system, with hospitals, specialty clinics, family care practices and centers of excellence, INTEGRIS Health is here for you. But medicine isn’t always about caring for the sick. It’s about doing everything in our power to keep our friends and neighbors and every Oklahoman healthy.\n\nThe future of caring for illness is firmly rooted in wellness. That’s why INTEGRIS Health doctors are here for you every day, with everything from the lifesaving care that can restore your health to wisdom and guidance on staying healthy.\n\nWe believe deeply that if we work together — and we work hard — we can all live fuller, healthier lives, and give future generations the gift of true health and well-being.

Benefits

• Employee assistance programs
• Medical benefits
• Dental benefits
• Vision benefits

Job Tags

Hourly pay, Temporary work, Relocation bonus, Monday to Friday,

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