Vice President, B2B Virtual Channel Sales
About the Company
Nationally recognized telecommunications & media company
Industry
Telecommunications
Type
Public Company
Founded
2015
Employees
10,001+
Categories
Specialties
Business Classifications
About the Role
The Company is seeking a VP for B2B Virtual Channel Sales with a strong background in the telecommunications industry. The successful candidate will be responsible for the full strategy and execution of inbound, outbound, e-commerce, and retention sales channels. This leadership role demands a transformation-oriented individual with a strong sense of urgency, perseverance, and open-mindedness to drive change and ensure the operations meet gross adds and ROI targets. The VP will be tasked with establishing a best-in-class customer and employee experience, assessing and building the channel's business case and strategy, and collaborating with cross-functional teams to optimize and expand product offerings. Applicants must have a minimum of 10 years experience in sales contact center or virtual sales channel leadership within the telecommunications industry, with a proven track record of delivering against business plans and targets. The role requires a leader with a robust understanding of business and consumer behavior, P&L leadership experience, and a strong background in building a winning sales culture. The VP will also be expected to have a strong partnership with BPOs, experience in managing across a diverse and highly distributed footprint, and the ability to influence and lead through transformation and change. A BA is required, with an MA or MBA preferred, and the candidate should be adept at collaborating across technology, operations, and marketing teams to drive growth and deliver on the customer promise.
Hiring Manager Title
EVP, President of Business Services
Travel Percent
Less than 10%
Functions
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