Job Description

About Us
Dandelion Chocolate is a bean-to-bar chocolate factory in San Francisco. We make chocolate from only two ingredients—cocoa beans and cane sugar—and travel to origins as often as possible to build good, trusting relationships with the producers who grow and ferment the beans we buy. We are looking for Seasonal Cafe and Retail Associates who are eager to assist our guests, sample chocolate, serve drinks and pastries, and keep our stores looking their best. We have four locations in San Francisco and are hiring seasonally for all of them: 16th Street, Valencia Street, Ferry Building, and Fillmore Street.

About the Job
With the variety of guests that come into our stores, you will spend a lot of time discussing our mission, story, and chocolate. Throughout the day, you’ll be restocking our shelves, ringing up guests on the register, and preparing and boxing up orders. In the morning, you may guide guests through the shop and sample chocolate, giving genuine recommendations. In the afternoon, you might be on the register, ringing up guests and ensuring they’ve taken care of everything on their holiday lists. After a deep dive training into our chocolate-making processes and products, you’ll be ready to jump in and get your hands dirty. This seasonal position pays $20.75/hour plus tips at cafe locations and $23.75/hour at the retail-only Fillmore Street location.

About You
Our ideal candidate is outgoing, organized, and enjoys interacting with the diverse array of guests that come by our stores. You take pride in perfectly stocked shelves and engaging with our guests. You love to share knowledge and make people excited to come back with friends and share their newfound knowledge. As a reliable team member, your team knows they can depend upon you to uphold our standards and work collaboratively throughout the shift. Previous specialty coffee, craft food, or retail experience is a plus.

Responsibilities

• Be timely, dress professionally, and be ready to work through your shift.
• Complete necessary Dandelion Chocolate training and onboarding.
• Develop a rapport with guests by detailing our chocolate-making process, answering questions, recommending products, and sampling chocolate. Take guests’ orders on our POS.
• Help maintain store appearance following our stores' visual presentation standards through restocking and general housekeeping procedures.
• Help serve pastries and drinks.
• Ensure that each guest receives the best possible experience.
• Other tasks as necessary.

Requirements

• Full-time or part-time availability from mid October through late December or early January with the ability to work a variety of shifts including weekends and evenings.
• Able to work a flexible schedule to meet our needs, including evening and weekend shifts and major shopping days such as Black Friday and during the December holidays.
• Proven ability to excel within a team environment.
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds and maneuver around the sales floor, including repetitive bending and prolonged standing.
• California-approved Food Handler’s Certification required.

How to Apply
If you are interested, please submit your resume and a short cover letter to jobs@dandelionchocolate.com or apply through our website. We look forward to hearing from you!

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